Reach out to support@sosha.ai with any additional questions or submit a ticket below.
Submit ticketSelect the toolkit you'd like to create content within on your SoSha dashboard.
Once you've entered the toolkit, click ‘+ New Post’ on the left hand side.

Choose the social platforms you want your community to share to.

Add Post Elements - Text, visuals and user-generated content are all optional elements depending on the type of post you'd like to create for your community.
Text: Write in the voice of your target audience to encourage sharing. Include a clear call to action (e.g., click, sign a petition, or donate).

Visuals - Upload photos, videos, PDFs, GIFs or enable the ‘User Generated Content’ feature for users to add their own visuals.
| Visuals | Supported File Type | Maximum File Size | Maximum Width/Height (in pixels) | Maximum Duration | Additional Notes |
|---|---|---|---|---|---|
| Image | JPG, PNG, BMP, TIFF, WebP | 20 MB | 4096 px | N/A | N/A |
| Video | MP4, MOV, AVI, FLV, WebM | 256 MB | 3840 px | 5 minutes | framerate: 60 fpsMax. video bitrate: 200 MbpsMax. audio bitrate: 512 kbps |
| GIFs | GIF | 50 MB | 4096 px | 30 seconds | N/A |
| Document | 100 MB | N/A | N/A | Supported for LinkedIn, WhatsApp, and All Apps |
| Platform | Post Type | Recommended Image Size | Notes |
|---|---|---|---|
| Facebook, Linkedin, X, BlueSky, Whatsapp, Threads | Post with link | 1200×630 px (1.91:1) | Link cards auto-generate with cropped image previews |
| Facebook, Linkedin, X, BlueSky, Whatsapp, Threads | Post without link | 1080×1080 or 1080×1350 px | N/A |
| Instagram Grid | With or without link | 1080 × 1440 px | 3x4 preferred for feed |
| TikTok and Instagram Stories | With or without link | 1080 × 1610 px | Vertical full-screen format |
Your sharers can also add their own images or videos using our user-generated content feature. Learn how.
